
We have quite a number of fans to iconic.systems. I have had clients moving from other states comment about dealing with us was so easy compared to the pain points they had with past experiences. We have had other clients ask if we would go to another state to help them. Having a local company is important and having someone who can provide the type of system and experience is key to satisfaction. But technology is constantly changing, products are updated or obsoleted, and services come and go. Nest thermostats said they would never integrate with other systems and that was backed by their CEO at the time stating this in a keynote speech at CEDIA Expo (the largest single industry event). The following year they said they would integrate with any other systems with an open API. Then the year after that, they started removing integrations again and breaking code that made them communicate to outside systems. So if massive companies like Nest, owned by Google, change their direction so many times in such a short period; then imagine how difficult it is for smaller manufacturers and especially integrators to keep up with the ever changing landscape of technology. But I digress. We take over quite a number of projects that were installed by others, especially when it comes to Savant based systems. So we see the work that many others do, even if we are not really competing with them on a daily basis. We know what we do well and, of course, we think we do those things the best. But we are not the right fit for everyone and truth be told, not every potential client is the right fit for us. We specialize in clients who want convenience features that come with having smart home features, those who want designer features that can sometimes be difficult to master to make the home look great, and homeowners who want someone to make it easy to operate, have installed, and maintained. We also sell systems and not a list of products that the average person (or insider) would struggle to figure out. This all means that not everyone will find our method or even our company appealing. So we get asked who else would you use if we weren't invited to do the home system.